Regarding Sagawa Express delivery delays and service disruptions due to the typhoon

Thank you for always using TERAS ONLINE SHOP.

Currently, Sagawa Express, our shipping company, has informed us that there may be delays in parcel deliveries to certain regions.

Due to this impact, the shipment and delivery of your ordered products may take longer than usual.

Furthermore, even if you have specified a delivery date and time, we may not be able to deliver as requested.

■ Checking Delivery Status

For detailed delivery status of your ordered products, please check using the "tracking number" provided in your shipping confirmation email.

■ Details on Delayed Regions and Operational Status

For detailed affected regions and the latest information, please check the Sagawa Express official website below.

【Sagawa Express】Click here for information on parcel delivery delays (external site)

We apologize for any inconvenience and trouble this may cause and appreciate your understanding.