Notice Regarding Shipping and Customer Service During Summer Holidays
Thank you for always using TERAS.
Please see below for information regarding our business hours, shipping, and customer support during the summer holiday period.
■ Schedule during the holiday period
Please note that shipping operations and customer support will be suspended during the following period.
| Holiday Period | August 11 (Tue, public holiday) - August 16 (Sun) |
|---|---|
| Resumption of Normal Business | Sequentially from August 17 (Mon) |
■ Regarding order shipping
- Last acceptance before consecutive holidays: Payments received by 11:59 AM on August 10 (Mon)
- Orders placed after the above time will be shipped sequentially from August 17 (Mon).
■ Regarding inquiries
Inquiries received via email, LINE, etc., during the holiday period will be answered sequentially from August 17 (Mon).
We apologize for any inconvenience this may cause and appreciate your understanding.